At Nairobi Skin Centre, triage forms an important part of the patient journey. It provides an opportunity for our healthcare team to understand your immediate concerns and help direct you to the appropriate level of care.

During the initial assessment, relevant information about your symptoms, concerns and general health may be gathered to help the clinical team understand your needs before further consultation or treatment.

Our approach is patient-centred, professional and focused on ensuring that your concerns are appropriately communicated and assessed.

We understand that visiting a healthcare facility can sometimes feel overwhelming. Our team aims to make the initial assessment process comfortable, respectful and straightforward.

Triage allows patients to communicate their concerns while helping our healthcare team determine the most appropriate next step in their care journey.

Where additional assessment, laboratory investigations, pharmacy support or specialist dermatology consultation is appropriate, patients can be guided accordingly.